Legal documentsUpdated 2026

Privacy Policy

Last updated: January 12, 2026

1. Introduction

Resumio.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume and document enhancement platform.

By accessing or using Resumio.ai, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

Name and email address (for account creation)
Payment information (processed securely via Stripe/Razorpay)
Profile photo (optional)
Contact information you provide

2.2 Resume & Document Data

Work experience, education, skills, and achievements
Cover letters and LinkedIn profiles
Documents you create, edit, or upload
AI-generated content and enhancements

2.3 Usage Data

IP address, browser type, and device information
Pages visited, features used, and time spent
AI credit usage and subscription activity
Error logs and performance metrics

2.4 Cookies & Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns. You can control cookies through your browser settings.

3. How We Use Your Information

We use your information to:

Provide Services: Generate AI-enhanced resumes, cover letters, and documents
Account Management: Create and manage your account, subscriptions, and billing
AI Improvements: Train and improve our AI models (anonymized data only)
Communication: Send service updates, billing notifications, and support responses
Analytics: Understand usage patterns and improve platform performance
Security: Detect fraud, prevent abuse, and protect user accounts
Legal Compliance: Meet regulatory requirements and respond to legal requests

4. How We Share Your Information

We share your data only when necessary:

Service Providers: OpenAI (for AI processing), Stripe/Razorpay (payments), Supabase (database hosting)
Legal Requirements: When required by law, court orders, or government requests
Business Transfers: In case of merger, acquisition, or sale of assets (with notice)
With Your Consent: When you explicitly authorize sharing

✓ We NEVER sell your personal information to third parties

5. Data Security

We implement industry-standard security measures:

SSL/TLS encryption for all data transmission
Encrypted database storage (AES-256)
Regular security audits and penetration testing
Access controls and authentication (OAuth 2.0)
Secure payment processing (PCI-DSS compliant)
Automated backups and disaster recovery

Note: While we take all reasonable precautions, no system is 100% secure. We cannot guarantee absolute security.

6. Data Retention

Active Accounts: Data retained as long as your account is active
Deleted Accounts: Personal data deleted within 30 days of account deletion
Billing Records: Retained for 7 years for tax and legal compliance
Anonymized Data: May be retained indefinitely for analytics and AI training

7. Your Privacy Rights

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Export: Download your data in a portable format
Opt-Out: Unsubscribe from marketing emails
Restrict Processing: Limit how we use your data
Object: Object to data processing for specific purposes

To exercise these rights, contact us at support@resumio.ai

8. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including the United States and India. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and compliance with applicable data protection laws.

9. Children's Privacy

Resumio.ai is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

10. Third-Party Services

Our platform may contain links to third-party websites or integrate with external services (LinkedIn, job boards, etc.). We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform. Continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@resumio.ai

Company: Vancor Global Services Private Limited

CIN: U41000TS2025PTC208139

Response Time: We aim to respond within 48 hours